Every hour your LC is down,
a batch is waiting.
ASW Analytical Solutions keeps chromatography systems running for pharmaceutical and biotech labs — contract maintenance, repair, qualification, and genuine OEM parts sourced through trusted suppliers.
You deal with the engineer working on your instrument — no call centre, no ticket queue.
We source parts through a trusted network of suppliers, including OEM vendors — covering PM kits and genuine replacement parts.
Repairs and PM kits use genuine manufacturer parts wherever the platform allows.
One contract, one invoice, one point of contact for a mixed-vendor lab.
Agilent systems we service
- 1260 Infinity
- 1260 Infinity II
- 1260 Infinity III
Running a different Agilent model? Ask us — this list is not exhaustive.
Waters systems we service
- Alliance e2695
- ACQUITY UPLC
Running a different Waters model? Ask us — this list is not exhaustive.
Shimadzu systems we service
- LC-2010
- Prominence (LC-20)
Running a different Shimadzu model? Ask us — this list is not exhaustive.
Four service lines that cover the full instrument lifecycle
From scheduled preventive maintenance through full requalification — delivered under one contract, by the engineer who knows your systems.
Preventive Maintenance
Scheduled PM visits that replace wear parts before they fail — protecting uptime, peak sensitivity and data integrity between service calls.
- Annual & semi-annual PM
- OEM PM kits installed
- Performance verification
Repair & Troubleshooting
Diagnosis and repair of pumps, autosamplers, detectors, column ovens and degassers — with genuine OEM parts sourced through trusted suppliers.
- On-demand emergency visits
- Hardware phone support
- Pressure & leak diagnostics
Qualification & Compliance
IQ/OQ/PQ protocols configured to your SOPs and aligned to USP <1058>, delivering audit-ready reports with full traceability.
- IQ / OQ / PQ execution
- USP <1058> alignment
- Requalification after repair
Parts & Consumables
We identify, source and fit the wear parts that actually strand an LC system — genuine components through trusted suppliers, handled end to end.
- OEM PM kits & seal packs
- Detector lamps
- Trusted suppliers
A service partner, not a dispatch queue
Consolidating maintenance, repair, calibration and qualification with one provider removes the coordination overhead of managing four OEM contracts — and gets your instruments back into production faster.
Sourcing handled
We take procurement off your desk — identifying the right part and obtaining it through trusted suppliers.
Direct access
You work with the engineer actually servicing your instrument — no call center, no dispatch layer, no ticket triage.
Audit-ready records
Every visit produces a complete, GMP-ready service report with full traceability that you can hand straight to QA.
One provider
A single point of contact for a mixed Agilent / Waters / Shimadzu fleet — one contract, one invoice, fewer site visits.
Coverage that matches how your lab runs
Three contract tiers, from labor-only preventive maintenance through fully bundled PM and repair. Multi-instrument, multi-site and multi-year agreements are quoted on request.
PM Premium
Adds parts coverage so a PM visit rarely turns into a second trip.
Ask about this planPM & Repair Standard
Full coverage for labs that want one predictable annual cost.
Ask about this planTell us what's on your bench.
Send us your instrument list and we'll come back with a contract scope and a quote — no obligation.
Request a service quote
Tell us about your instruments and what they need. We'll follow up to schedule a visit or scope a contract.
We'll follow up shortly at the email or phone number you provided.