Home / Services / Analytical & Laboratory Services
Analytical & Laboratory Services
Routine and specialist support for the instruments your analysts depend on.
Keeping analytical instruments in service
Analytical and laboratory services cover the day-to-day support your chromatography systems need between qualification cycles — corrective repair, scheduled preventive maintenance, performance verification and the genuine replacement parts that go with them.
We work across Agilent, Waters and Shimadzu HPLC and UPLC/UHPLC platforms, so a mixed-vendor lab does not need a separate agreement and a separate engineer for every bench.
What this covers
- Corrective repair of pumps, autosamplers, detectors, column ovens and degassers
- Scheduled preventive maintenance using genuine OEM PM kits
- Performance verification and system suitability troubleshooting
- Pressure, leak and baseline diagnostics
- Sourcing of seals, plungers, check valves, rotor seals, needles and detector lamps
- Telephone support for hardware faults before a visit is scheduled
How engagements work
Most laboratories put analytical and laboratory services under an annual agreement, which fixes the cost and gives scheduled visits priority over ad-hoc calls. One-off repair and maintenance visits are also available where a contract is not appropriate.
Talk to us about analytical & laboratory services.
Send your instrument list and we'll come back with a scope and a quote — no obligation.